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Privacy Policy

This policy explains what personal data Pixel Print collects when you shop at pixelprint.numueg.app, why it is collected and who handles it.

Who we are

Pixel Print is an online bookstore in Egypt. The store runs on the NUMU e-commerce platform, which hosts the website and processes order data on our behalf. For any privacy question, email [email protected] or message us on WhatsApp at +20 150 993 9127 .

What we collect when you order

Your first and last name.

Your phone number. We may ask you to confirm it with a one-time code.

Your delivery address: governorate, area, street address and, if you add one, a landmark.

Any notes you add to your order.

Order details: the books, paper and format you chose, prices, shipping fee, payment method and payment status.

If you pay by InstaPay, the transfer details or screenshot you submit so the payment can be confirmed.

Our checkout does not ask for your email address. If you email or message us, we receive what you choose to send.

If you pay by card or mobile wallet, you enter your payment details with Paymob, the payment provider. Pixel Print does not receive your full card number.

How we use your data

To prepare and deliver your order.

To contact you about your order by phone or WhatsApp.

To confirm your payment.

To prevent fraud and fake orders.

To handle returns and exchanges.

To meet our legal obligations.

Who receives your data

NUMU, the platform that runs the store and processes data on our behalf.

The delivery company, which receives what it needs to deliver your order: your name, phone number and address.

The payment provider, when you pay online.

Cookies and analytics

The site uses cookies and browser storage that the shop needs to work, such as keeping your cart. The NUMU platform also records visit statistics, such as pages viewed and orders placed, so we can see how the store performs. No third-party advertising or analytics pixels, such as Meta Pixel or Google Analytics, are currently enabled on this store.

How long we keep your data

We keep your data for as long as it is needed to fulfil orders, handle returns and meet legal and accounting requirements.

Your choices

You can ask to see, correct or delete your personal data by emailing [email protected] . Some order records may need to be kept for legal reasons.

Changes to this policy

We may update this policy. The latest version is always on this page.